Setting Up An Account
The first step to opening a Westpoint Naturals account for your food business is to complete our Business Information Form and submit it via fax, email, or standard mail. Please note that you must possess a Revenue Canada Business Number and a GST/HST Number.
Once your business is approved by our accounting department, you can request price quotes or product information and place your first order.
All new accounts are subject to either CWO (a cheque or money order must be received before the order is shipped) or COD terms (a cheque, cash, or money order must be ready for pick up when the order is delivered) for the first three orders or until credit is established. After this period, your credit terms are set by our accounting department. Past due accounts must be cleared before new orders will be shipped.
Placing An Order
Orders can be placed via phone, fax, or email. Please include the product codes, quantities, and descriptions when placing an order. Most orders will be shipped two days after receipt; local customers may also choose to pick up their order at our warehouse in South Vancouver.
We offer free shipping to major cities in Canada on all orders that are above the minimum for each shipping point. Orders below minimum will be shipped collect, and a beyond charge will apply to locations beyond the prepaid shipping points. Contact us for details on shipping to your area.
We reserve the right to ship all orders by our choice of carrier, though we will do our best to accommodate your needs whenever possible.
Westpoint offers an exclusive private labeling program. Please contact us for more information.