FAQ
How are your products certified as organic?
At Westpoint, we do our best to source as many certified organic products as possible, all of which are confirmed by Pro-Cert Organic Systems. For more information about the methods and standards of Pro-Cert, please visit http://www.ocpro.ca.
All of our organic products are non-GMO and pesticide free.
Are your products gluten free?
We are very aware of the specific needs of those suffering from Celiac disease or gluten intolerance, and we do our best to make our products safe for everyone. Gluten free products are kept separate from products that are not, and only one product is handled at a time in our facility. Equipment and tools are thoroughly cleaned between uses, and our staff is trained to avoid cross-contamination at all times.
For more information about our many gluten free products, please see our informational booklet Living Gluten Free: Profiles on Gluten Free Grains Including Nutrition, Recipes, and Tips for a Healthy Gluten Free Lifestyle. View our list of gluten free products here.
I have food allergies; what kinds of products does Westpoint handle?
As with our gluten free products, we do our best to segregate products that pose a risk of allergic reaction, but we do handle the following ingredients at our facility:
- Peanuts
- Tree Nuts
- Milk
- Eggs
- Soy
Does Westpoint sell to individuals?
Westpoint Distributors Ltd. is a wholesaler only; we distribute to various businesses across the country, but we do not sell directly to individuals. We are pleased to help you find a retail supplier of our products in your area; please see the Find Our Products page, or contact us for more information.
What are your hours of operation?
We are available via telephone Monday to Friday from 8:30am to 5pm PST. We are closed weekends and all statutory holidays. Fax and email orders can be placed at any time and will be processed on the next business day if sent outside of office hours.